Rubio's

UX, UI, Prototyping, User Research, Market Research
2023-2024
Roles
Lead UI/UX Designer
Team
Kim Senn, Superviser
Victor Garcia, Product Manager
Muhammad Sohail, Dev Lead
Deliverables
Design & Product Strategy
User & Market Research
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Redesigning New Experience For Rubio's Mobil App & Website
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During 2023-2024, I led Rubio's Mobile App and Website redesign project in Citrubits, Inc. Help our client to enhanced the user experience by streamlining navigation and improving order flow.
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After the relaunch, the app's rating improved from 4.1 to 4.7 on the App Store, leading to a 1.5x increase in orders from both App and Website.

Goals

To create a frictionless digital ordering and rewards experience across both website and app for guests to use and enjoy, one that keeps pace with changing technology needs and expectations.

Download Research Doc
  • Create Upsales Design: Drive Sales

  • Gamification of Rewards: Attract loyal user

  • Make people hungry: We sell Tacos!

Information
Architecture